Manual
Some features in Sophia span several screens, have required conditions, or work together with an outside system such as RIZIV/INAMI or your mutuality. Because of that, they aren't always immediately clear, even for an experienced user.
This guide takes each of these features one at a time, and explains it again from scratch, in plain language and small steps. You don't need any prior knowledge: each guide below can be read entirely on its own, without first reading another page.
- Digitally Attesting: the difference between eAttest and eFact, and how to use each one, step by step.
- Requesting an eAgreement: how to ask RIZIV/INAMI for approval for a treatment that requires it.
- Setting Up Tariffs Correctly: how Sophia decides which amount goes on an appointment.
- Linking the eHealth Certificate: the foundation almost everything above relies on.
- Setting Up the Working Schedule: how to correctly enter your availability.
- Adding Activities to a Care Plan: how to log an activity, and save it as a comment at the same time.